Refund Policy

Return & Refund Policy

Last Updated: July 2026

Thank you for shopping with Cook with Kift. We want you to be satisfied with every purchase. If you are not completely happy with your order, we're here to help.

Return Eligibility

You may request a return within 30 days of receiving your order if:

  • The item is unused and in its original condition.
  • The item is returned in its original packaging.
  • You provide proof of purchase or your order number.

Items that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

The following items cannot be returned:

  • Digital products, including downloadable recipe books and PDF files, once they have been downloaded or accessed.
  • Gift cards.
  • Clearance or final sale items.
  • Personalized or custom-made products.
  • Items damaged due to misuse or improper handling.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

  • Your order number.
  • A description of the issue.
  • Clear photos of the product and packaging.

We will review your request and arrange a replacement or refund where appropriate.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.

Original shipping charges are generally non refundable unless the return is due to our error.

Return Shipping

If the return is due to a change of mind, the customer is responsible for return shipping costs.

If the return is due to a damaged, defective, or incorrect item, Cook with Kift will cover the reasonable return shipping costs where applicable.

Order Cancellations

Orders may be cancelled before they have been processed or shipped.

Once an order has been shipped, it cannot be cancelled. However, you may request a return after delivery if your order meets our return policy.

Digital Products

Due to the nature of digital products, all sales of downloadable recipe books, digital guides, and other digital content are final unless the file is defective or cannot be accessed because of an issue on our side.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: hello@cookwithkift.com

Website: www.cookwithkift.com